# OmniOne Help Center

> Help center for Omni Tek LLC

## Getting Started

- [Getting Started With Your OmniOne 15-Day Trial](http://support.salesandorders.com/en/articles/5662341-getting-started-with-your-omnione-15-day-trial.md): Now that you've downloaded the app, let's dive into the steps of getting your account active on the Sales & Orders Platform!
- [Cancelling Your Trial](http://support.salesandorders.com/en/articles/5669349-cancelling-your-trial.md): No hard feelings, but we hate to see you go!
- [Activate Additional Feed Channels](http://support.salesandorders.com/en/articles/5666061-activate-additional-feed-channels.md): You've gotten started on your first channel, and you're ready to expand. Here's how you can do that with S&O.
- [Feeds Dashboard Overview](http://support.salesandorders.com/en/articles/5672422-feeds-dashboard-overview.md): Review the status of your product feeds, manually re-submit your feeds and more from your Feeds Dashboard.
- [Product Feed Diagnostics](http://support.salesandorders.com/en/articles/5672516-product-feed-diagnostics.md): Dig deeper into issues impacting your data feed so you can take steps to fix them.
- [Optimize Your Product Feed With Feed Rules](http://support.salesandorders.com/en/articles/5677055-optimize-your-product-feed-with-feed-rules.md): Optimizing your product feed helps improve your Shopping ads. Here's how you can do that using Feed Rules in our platform.
- [Adding/Removing Products From Your Feed](http://support.salesandorders.com/en/articles/5679989-adding-removing-products-from-your-feed.md): Add and/or remove products from your feed in bulk with just a few clicks.
- [Selecting an Ads Plan](http://support.salesandorders.com/en/articles/5666124-selecting-an-ads-plan.md): Our ads management platform offers tools that help make e-commerce marketing simpler than ever. Here's how to get started.
- [Activate Your Ad Channels and Create Your First Campaign](http://support.salesandorders.com/en/articles/5669412-activate-your-ad-channels-and-create-your-first-campaign.md): You've selected your ads plan, now it's time to activate your channel\(s\) and create your first campaign in the S&O platform!

## Home Page

- [Account Home Page](http://support.salesandorders.com/en/articles/3521420-account-home-page.md): An overview of the Home Screen in your Sales & Orders account

## Managing Your Product Feed with the Feed Tool

- [Verify & Claim Website URL - Shopify](http://support.salesandorders.com/en/articles/2047065-verify-claim-website-url-shopify.md): How to implement your meta tag and claim your Shopify website URL
- [Feed Stats](http://support.salesandorders.com/en/articles/1658819-feed-stats.md): Overview of the feed stats in your feed tool account
- [Daily Stats](http://support.salesandorders.com/en/articles/2845349-daily-stats.md): An overview of the daily stats chart found in the feed tool
- [Other Taxes - VAT, GST, etc.](http://support.salesandorders.com/en/articles/2855996-other-taxes-vat-gst-etc.md): How to apply other taxes such as VAT or GST to your Google feed
- [Campaigns Panel \(Feed Tool\)](http://support.salesandorders.com/en/articles/2845362-campaigns-panel-feed-tool.md): An overview of the campaigns in the feed tool
- [How to Send Feeds to your Channels](http://support.salesandorders.com/en/articles/2845364-how-to-send-feeds-to-your-channels.md): How to manually send your feed to any of your channels from the feed tool
- [Adding Additional Country Feeds \(Google & Microsoft Only\)](http://support.salesandorders.com/en/articles/2845373-adding-additional-country-feeds-google-microsoft-only.md): Setting up additional feeds to target other countries for Google and/or Microsoft in the feed tool
- [Issues Stats](http://support.salesandorders.com/en/articles/2845382-issues-stats.md): A quick overview of the Issues Stats from your feed tool issues diagnostics
- [Account Issues \(Google Only\)](http://support.salesandorders.com/en/articles/2845385-account-issues-google-only.md): Account issues for Google in the feed tool
- [Catalog Issues \(Facebook Only\)](http://support.salesandorders.com/en/articles/2845388-catalog-issues-facebook-only.md): Catalog Issues overview for Facebook in the feed tool
- [API Errors](http://support.salesandorders.com/en/articles/2845400-api-errors.md): A brief overview of the API errors from the feed tool
- [Removing Products with Issues](http://support.salesandorders.com/en/articles/2845394-removing-products-with-issues.md): How to remove products with issues using the feed tool
- [Adding Additional Image Links](http://support.salesandorders.com/en/articles/4342074-adding-additional-image-links.md): Create rules to include additional images in your feeds for Google, Microsoft Bing, and Facebook
- [Feed Rules - Overview](http://support.salesandorders.com/en/articles/2845570-feed-rules-overview.md): General overview of the Feed Rules tab of the Feed Tool
- [Creating Feed Rules](http://support.salesandorders.com/en/articles/2845571-creating-feed-rules.md): A full, step-by-step walkthrough overview of creating feed rules in our tool
- [Filters \(Feed Rules\)](http://support.salesandorders.com/en/articles/2845595-filters-feed-rules.md): How feed rules filters work in the feed tool
- [Product Channels](http://support.salesandorders.com/en/articles/2845598-product-channels.md): Quick overview of setting your product channels for feed rules in the feed tool
- [Fixed Attribute Value Feed Rules](http://support.salesandorders.com/en/articles/2845619-fixed-attribute-value-feed-rules.md): How to use fixed attribute values for Feed Rules
- [Text Attribute Builder Rules](http://support.salesandorders.com/en/articles/2845622-text-attribute-builder-rules.md): How to use text attribute builder for Feed Rules
- [Find Replace Rules & Templates](http://support.salesandorders.com/en/articles/2845624-find-replace-rules-templates.md): How to use find replace rules and templates in the Feed Rules section of the feed tool
- [Extractor Rules & Templates](http://support.salesandorders.com/en/articles/2845630-extractor-rules-templates.md): How to build and use extractor rules and templates for Feed Rules in the feed tool
- [Saving & Previewing Feed Rules](http://support.salesandorders.com/en/articles/2845634-saving-previewing-feed-rules.md): Overview of saving rules and previewing the expected changes in Feed Rules
- [Sending Feed Rules to Channels](http://support.salesandorders.com/en/articles/2845638-sending-feed-rules-to-channels.md): After creating rules, you have to send your feed to either of your channels to have modifications applied
- [Export Feed to CSV \(Feed Rules\)](http://support.salesandorders.com/en/articles/2958746-export-feed-to-csv-feed-rules.md): You can generate a CSV export of your current feed from the Feed Rules tool
- [Google Merchant Promotions](http://support.salesandorders.com/en/articles/2896427-google-merchant-promotions.md): Quick guide on how to set up Promo IDs using the Feed Rules tool
- [Add / Remove Products: In Feed](http://support.salesandorders.com/en/articles/1670988-add-remove-products-in-feed.md): This lists all products currently in your feed built by the app
- [Add / Remove Products: Not In Feed](http://support.salesandorders.com/en/articles/1671005-add-remove-products-not-in-feed.md): Add previously removed products back into your feed
- [Add / Remove Products: Google Merchant Center](http://support.salesandorders.com/en/articles/1671079-add-remove-products-google-merchant-center.md): This section only lists what is currently reported back by Google Merchant Center from your feed
- [Add / Remove Products: Critical Issues](http://support.salesandorders.com/en/articles/1671204-add-remove-products-critical-issues.md): Only applicable to those without pre-existing Merchant Center accounts
- [Add or Remove Products In Bulk \(CSV Upload\)](http://support.salesandorders.com/en/articles/2105130-add-or-remove-products-in-bulk-csv-upload.md): Upload a .csv file of your product IDs to remove them in larger batches
- [Export Feed to CSV \(Google Only\)](http://support.salesandorders.com/en/articles/2132126-export-feed-to-csv-google-only.md): Navigate to the In Merchant Center tab under Add / Remove Products and locate the export icon
- [Google Product Categories Overview](http://support.salesandorders.com/en/articles/2847684-google-product-categories-overview.md): A brief overview with general information about the Google Product Category attribute
- [Mapping Everything Under the Same Category](http://support.salesandorders.com/en/articles/1671223-mapping-everything-under-the-same-category.md): How to quickly map all products to the same category
- [Mapping Child/Sub Categories](http://support.salesandorders.com/en/articles/2847690-mapping-child-sub-categories.md): How to use the feed tool to map child/sub categories
- [Source / Target Mapping](http://support.salesandorders.com/en/articles/1673675-source-target-mapping.md): Automated mapping for size and color options for Apparel & Accessories
- [Mapping Magento Attributes](http://support.salesandorders.com/en/articles/3702851-mapping-magento-attributes.md): Mapping attributes from your Magento store to match what is required by channels
- [Import Feed via File Upload](http://support.salesandorders.com/en/articles/2847700-import-feed-via-file-upload.md): How to import your feed via a file upload to gain access to the feed tool
- [Import Feed via URL](http://support.salesandorders.com/en/articles/2847710-import-feed-via-url.md): How to import your feed via a URL to gain access to the feed tool
- [Import Feed via Google Sheets](http://support.salesandorders.com/en/articles/2030544-import-feed-via-google-sheets.md): How to import your feed when using Google Sheets to access the feed tool

## Performance Reporting Dashboard

- [Website Metrics Panel](http://support.salesandorders.com/en/articles/4342787-website-metrics-panel.md): Review website metrics broken down by Device Categories
- [Customizing Your Dashboard](http://support.salesandorders.com/en/articles/3131026-customizing-your-dashboard.md): Select which panels and tools to be displayed on your primary reporting interfaces
- [Switching Between Channels \(Dashboard\)](http://support.salesandorders.com/en/articles/2848335-switching-between-channels-dashboard.md): Quickly navigate between individual channel reporting interfaces
- [Comparing Date Ranges](http://support.salesandorders.com/en/articles/2848338-comparing-date-ranges.md): Quickly set any dashboard to compare date range segments
- [Downloading PDF Reports](http://support.salesandorders.com/en/articles/2848344-downloading-pdf-reports.md): How to download a PDF snapshot report for the dashboard
- [Performance Chart \(Dashboard\)](http://support.salesandorders.com/en/articles/2850991-performance-chart-dashboard.md): A quick overview of the Performance Chart found on your dashboards
- [Financial Metrics](http://support.salesandorders.com/en/articles/2851027-financial-metrics.md): A brief overview of the Financial Metrics panel found on your dashboards
- [Attribution Metrics](http://support.salesandorders.com/en/articles/2848345-attribution-metrics.md): General info and overview of Attribution Metrics found on your dashboards
- [Ad Metrics](http://support.salesandorders.com/en/articles/2851029-ad-metrics.md): A brief overview of the Ad Metrics panel found on your dashboards
- [Feed Stats \(Dashboard\)](http://support.salesandorders.com/en/articles/2850985-feed-stats-dashboard.md): A quick overview of the feed stats panel in your Dashboards
- [Summary Dashboard Overview](http://support.salesandorders.com/en/articles/2848342-summary-dashboard-overview.md): A brief overview of the Summary Dashboard
- [Quick Filter Performance \(Google & Microsoft Bing Only\)](http://support.salesandorders.com/en/articles/2848347-quick-filter-performance-google-microsoft-bing-only.md): How to use the Performance Panel on your Google and Microsoft Bing Dashboards
- [Advertiser Dashboard Overview](http://support.salesandorders.com/en/articles/3452795-advertiser-dashboard-overview.md): A full overview of the primary reporting Dashboard for your Affiliate Advertiser Account

## Campaign Manager

- [Campaigns Page Overview](http://support.salesandorders.com/en/articles/5982624-campaigns-page-overview.md): Broad overview of the Campaigns page, and what can be done here.
- [Import Google Shopping Campaigns To Microsoft Bing](http://support.salesandorders.com/en/articles/6139646-import-google-shopping-campaigns-to-microsoft-bing.md): Retailers may import Shopping campaigns from Google into Microsoft right in the S&O platform! Here's how you can do it!
- [Creating Google Shopping Campaigns](http://support.salesandorders.com/en/articles/5983213-creating-google-shopping-campaigns.md): A guide for creating new Google Shopping campaigns.
- [Creating Microsoft Bing Shopping Campaigns](http://support.salesandorders.com/en/articles/5983417-creating-microsoft-bing-shopping-campaigns.md): A guide to creating Microsoft Bing Shopping campaigns in the Sales & Orders platform.
- [Updating Your Bids \(Google/Microsoft Bing Only\)](http://support.salesandorders.com/en/articles/5979484-updating-your-bids-google-microsoft-bing-only.md): A guide for where and how you can update your CPC bids in the Sales & Orders platform.
- [Adding Products To Your Shopping Campaigns \(Google/Microsoft Bing Only\)](http://support.salesandorders.com/en/articles/5989099-adding-products-to-your-shopping-campaigns-google-microsoft-bing-only.md): When you add new products to your eCommerce store, you'll need to add them into your Shopping campaigns as well. Here's how!
- [Pending Bids Overview](http://support.salesandorders.com/en/articles/5986963-pending-bids-overview.md): All about the Pending Bids page.
- [Locations Overview \(Google Only\)](http://support.salesandorders.com/en/articles/5990071-locations-overview-google-only.md): The Locations page offers unique insights into your Google Shopping campaigns that can be used to optimize your performance.
- [Negative Keywords Overview \(Google & Microsoft Bing Only\)](http://support.salesandorders.com/en/articles/5992425-negative-keywords-overview-google-microsoft-bing-only.md): Adding negative keywords to your campaigns or ad groups is easy in the S&O campaign manager!
- [Audiences Overview \(Google & Microsoft Bing Only\)](http://support.salesandorders.com/en/articles/5998416-audiences-overview-google-microsoft-bing-only.md): Remarketing audiences are an effective way to grow your profitability. Here's how you can add them to your campaigns in the S&O platform.
- [Bid History Overview](http://support.salesandorders.com/en/articles/5992631-bid-history-overview.md): You can look back at your bid update history from here to understand you performance better.

## Managing Your Facebook/Instagram Catalog Ads

- [Facebook Breakdowns](http://support.salesandorders.com/en/articles/3131114-facebook-breakdowns.md): Segment your Facebook and Instagram performance data by select attributes
- [Facebook Campaigns Overview](http://support.salesandorders.com/en/articles/2872784-facebook-campaigns-overview.md): A brief overview of the Campaigns tab for Facebook
- [Creating a Facebook/Instagram Campaign](http://support.salesandorders.com/en/articles/3815449-creating-a-facebook-instagram-campaign.md): Step by step walkthrough for using your S&O account to set up a Facebook Dynamic Product Ad campaign
- [Editing Facebook Campaigns](http://support.salesandorders.com/en/articles/2872788-editing-facebook-campaigns.md): How to edit your Facebook campaign settings
- [Facebook Ad Sets](http://support.salesandorders.com/en/articles/2872792-facebook-ad-sets.md): A brief overview of Facebook Ad Sets in your S&O account
- [Enabling Instagram Ads \(Facebook Only\)](http://support.salesandorders.com/en/articles/2872793-enabling-instagram-ads-facebook-only.md): How to enable ads to display on Instagram
- [Facebook Ads Overview](http://support.salesandorders.com/en/articles/2872796-facebook-ads-overview.md): A brief overview of the Facebook Ads tab
- [Products \(Facebook\)](http://support.salesandorders.com/en/articles/3522633-products-facebook.md): A brief overview of the Products tool in your Facebook Campaign Manager

## Advertiser \(Affiliates\)

- [Advertisers: Frequently Asked & Answered](http://support.salesandorders.com/en/articles/3453189-advertisers-frequently-asked-answered.md): This article provides an overview of the important Terms & Conditions for your Advertiser account which can answer commonly asked questions
- [Messages \(Advertisers Only\)](http://support.salesandorders.com/en/articles/3521424-messages-advertisers-only.md): A quick overview of the in-app messaging system for the Affiliate Marketing network
- [Template: Your Advertiser Profile](http://support.salesandorders.com/en/articles/4836155-template-your-advertiser-profile.md): An example/template to help guide you on building your Advertiser Profile
- [Template: Affiliate Program Page](http://support.salesandorders.com/en/articles/4836171-template-affiliate-program-page.md): An example/template to help guide you on building your Affiliate Webpage on your website
- [Affiliate Advertisers - Publishers](http://support.salesandorders.com/en/articles/3452987-affiliate-advertisers-publishers.md): A brief overview of the Publishers table for your Affiliate Advertiser account
- [Affiliate Advertisers - Marketing Material](http://support.salesandorders.com/en/articles/3453095-affiliate-advertisers-marketing-material.md): A brief overview of the Marketing Material section of your Advertiser account and how to upload banners
- [Marketing Material: Suggested Image Dimensions](http://support.salesandorders.com/en/articles/4649126-marketing-material-suggested-image-dimensions.md): A brief overview of suggested/recommended sizes/dimensions for various Marketing Material to provide to Publishers
- [Affiliate Advertisers - Transactions](http://support.salesandorders.com/en/articles/3453119-affiliate-advertisers-transactions.md): A brief overview of the Transactions section of your Affiliate Advertiser account
- [Affiliate Advertisers - Rejecting Payouts](http://support.salesandorders.com/en/articles/3453718-affiliate-advertisers-rejecting-payouts.md): How to reject an expected payout to a given Publisher
- [Affiliate Advertisers - Postponing Payouts](http://support.salesandorders.com/en/articles/3453695-affiliate-advertisers-postponing-payouts.md): How to postpone an expected payout to a Publisher

## Products

- [Custom Product Tagging](http://support.salesandorders.com/en/articles/3790008-custom-product-tagging.md): Create your own custom tagging system to identify specific products or specific product groups
- [Products Overview](http://support.salesandorders.com/en/articles/2855703-products-overview.md): A brief overview of the Products section of your account
- [Import Products \(Products\)](http://support.salesandorders.com/en/articles/2855709-import-products-products.md): How to import products into your S&O account's product table
- [Remove Products \(Products\)](http://support.salesandorders.com/en/articles/2855719-remove-products-products.md): Remove products from the product table to clear out the current cache imported from Google Merchant Center
- [Access Product Dashboards](http://support.salesandorders.com/en/articles/2855727-access-product-dashboards.md): How to quickly access individual product reporting dashboards
- [Margin Tool](http://support.salesandorders.com/en/articles/3521438-margin-tool.md): Use the Margin Tool to upload your per-product hard cost data
- [Product Export](http://support.salesandorders.com/en/articles/2856103-product-export.md): How to generate a CSV of all products stored in your Sales & Orders account
- [Modified Titles \(Keyword Injector\)](http://support.salesandorders.com/en/articles/2648369-modified-titles-keyword-injector.md): Review and even export your title modifications made using the Keyword Injector
- [Keyword Injector](http://support.salesandorders.com/en/articles/2648367-keyword-injector.md): Modify individual product titles and insert valuable key terms to improve ad relevance
- [Dashboard \(Products\)](http://support.salesandorders.com/en/articles/2876229-dashboard-products.md): A brief overview of the Dashboard for individual product reports
- [Performance \(Products\)](http://support.salesandorders.com/en/articles/2876230-performance-products.md): A brief overview of the Performance tab for individual product reports
- [Synergy](http://support.salesandorders.com/en/articles/2876238-synergy.md): An overview of Synergy Sales from your product reports
- [Search Queries Overview](http://support.salesandorders.com/en/articles/2876242-search-queries-overview.md): An overview of the Search Queries tab in product reports
- [Search Queries \(Keyword Injector\)](http://support.salesandorders.com/en/articles/2876248-search-queries-keyword-injector.md): How to use the Keyword Injector from an individual product section
- [Details](http://support.salesandorders.com/en/articles/2876260-details.md): Basic product information found in the Details tab of product reports
- [Bid History](http://support.salesandorders.com/en/articles/2876261-bid-history.md): Basic bid history on a given product in your product-level reports

## Publisher

- [Publishers: Frequently Asked & Answered](http://support.salesandorders.com/en/articles/4364999-publishers-frequently-asked-answered.md): This article provides an overview of the important Terms & Conditions for your Publisher account which can answer commonly asked questions
- [Publisher Settings](http://support.salesandorders.com/en/articles/4374586-publisher-settings.md): Set up your Publisher profile and tell Advertisers more about your business and why they should partner with you
- [Publisher: Payouts](http://support.salesandorders.com/en/articles/4374571-publisher-payouts.md): IMPORTANT: All Publishers are required to set up Payouts settings in accordance with our chosen Payments provider, Stripe
- [Publisher Dashboard](http://support.salesandorders.com/en/articles/4365021-publisher-dashboard.md): A brief overview of the Dashboard for your Sales & Orders Publisher account on the Affiliate Marketing Network
- [Publishers: Advertisers](http://support.salesandorders.com/en/articles/4374467-publishers-advertisers.md): Apply to partner with Advertisers and review existing Advertiser partnership statuses
- [Publishers: Marketing Material](http://support.salesandorders.com/en/articles/4374506-publishers-marketing-material.md): Download marketing material such as banner advertisements from Advertisers you have partnered with
- [Publishers: Transactions](http://support.salesandorders.com/en/articles/4374526-publishers-transactions.md): View detailed breakdowns of the transactions and associated commissions for your Advertiser partnerships
- [Publishers: File Feeds](http://support.salesandorders.com/en/articles/4374542-publishers-file-feeds.md): Download product feeds from Advertisers you have partnered with on the Affiliate Network

## Marketplaces

- [Marketplace Orders: Shopify](http://support.salesandorders.com/en/articles/4227668-marketplace-orders-shopify.md): How to check for orders sent back to your Shopify store from Sales & Orders
- [Buy on Google: General Setup](http://support.salesandorders.com/en/articles/4232077-buy-on-google-general-setup.md): Submit a form to be included on the waitlist for Shopping Actions as of July 23rd 2020
- [Buy on Google: Merchant Center Orders](http://support.salesandorders.com/en/articles/4227866-buy-on-google-merchant-center-orders.md): A brief overview of how to view and understand orders from within Merchant Center for Shopping Actions
- [Marketplaces: API Log](http://support.salesandorders.com/en/articles/4219582-marketplaces-api-log.md): A brief overview of the API Log in the Sales & Orders Marketplaces feature

## Settings

- [Account Details](http://support.salesandorders.com/en/articles/2855782-account-details.md): General info for your Sales & Orders account
- [Product Settings](http://support.salesandorders.com/en/articles/2855805-product-settings.md): General settings for products that control certain aspects of your account
- [Channel Connections](http://support.salesandorders.com/en/articles/2855922-channel-connections.md): Read this before making ANY changes to your connections
- [Inviting & Removing Account Users](http://support.salesandorders.com/en/articles/2855949-inviting-removing-account-users.md): How to invite and remove users from your S&O account
- [Shipping](http://support.salesandorders.com/en/articles/2855964-shipping.md): Shipping settings for Google Merchant Center
- [Taxes \(US Only\)](http://support.salesandorders.com/en/articles/2855982-taxes-us-only.md): Setting up required taxes settings for Google Merchant Center
- [Linking Google Ads with Google Merchant Center](http://support.salesandorders.com/en/articles/2856008-linking-google-ads-with-google-merchant-center.md): You can perform this in the Google Ads Account section
- [Tracking](http://support.salesandorders.com/en/articles/2856019-tracking.md): Solely for adding Tracking Templates and URL Parameters for ads
- [Previewing and Deleting Filters](http://support.salesandorders.com/en/articles/2856029-previewing-and-deleting-filters.md): This only applies to Campaign Manager filters
- [Updating Your Business Info](http://support.salesandorders.com/en/articles/3522469-updating-your-business-info.md): We use these contact details when communicating with you via email, chat, and phone
- [Updating Profile & Password](http://support.salesandorders.com/en/articles/2856039-updating-profile-password.md): How to adjust your personal profile info and/or update your login password
- [Setting Up Email Reports](http://support.salesandorders.com/en/articles/2856043-setting-up-email-reports.md): How to set up scheduled email reports for your S&O account
- [Automation Rule Types](http://support.salesandorders.com/en/articles/2856046-automation-rule-types.md): The types of rules you can create to automate select tasks
- [Setting up Automation Rules](http://support.salesandorders.com/en/articles/2856048-setting-up-automation-rules.md): How to create rules to automate bids or product adds
- [Edit or Delete Automation Rules](http://support.salesandorders.com/en/articles/2856054-edit-or-delete-automation-rules.md): How to adjust or remove rules for your account
- [Setting up Google Ads Conv. Tracking](http://support.salesandorders.com/en/articles/2856057-setting-up-google-ads-conv-tracking.md): How to set up Google Ads Conv. Tracking from your S&O account
- [Advertiser Settings](http://support.salesandorders.com/en/articles/3522480-advertiser-settings.md): A brief overview of your Advertiser Settings

## Billing

- [Setting Up Your Payment Method \(New Users\)](http://support.salesandorders.com/en/articles/5557096-setting-up-your-payment-method-new-users.md): If your store is new to the S&O app, this guide will help you set up your initial payment method.
- [Upgrading Ad Channel Plans](http://support.salesandorders.com/en/articles/3047162-upgrading-ad-channel-plans.md): Start creating and managing campaigns for Google, Bing, and Facebook with our app
- [Applying Discount/Promo Codes](http://support.salesandorders.com/en/articles/4438543-applying-discount-promo-codes.md): How to add a discount or promo code based on your account status
- [Cancellation Requests](http://support.salesandorders.com/en/articles/2164016-cancellation-requests.md): Cancellation requests must be submitted to our team for processing
- [Update Payment Info](http://support.salesandorders.com/en/articles/2169561-update-payment-info.md): Use the in-app billing portal to update your billing info or change your credit card
- [Downloading Your Invoices](http://support.salesandorders.com/en/articles/3359219-downloading-your-invoices.md): How to download your invoices from the Billing admin of your account

## Action History

- [Action History Overview](http://support.salesandorders.com/en/articles/2075037-action-history-overview.md): Review change history in your account

## DIY Guides & FAQs

- [DIY Strategy Guide: Building Branded vs. Non-Branded Shopping Campaigns \(Google & Microsoft Only\)](http://support.salesandorders.com/en/articles/5574520-diy-strategy-guide-building-branded-vs-non-branded-shopping-campaigns-google-microsoft-only.md): A breakdown of how to break up your Shopping campaigns by branded and non-branded search terms in Google & Microsoft.
- [DIY Strategy Guide: Creating A Mobile Shopping Campaign \(Google & Microsoft Only\)](http://support.salesandorders.com/en/articles/5569063-diy-strategy-guide-creating-a-mobile-shopping-campaign-google-microsoft-only.md): In this guide, we will walk you through the steps of creating device-specific Google/Microsoft Bing Shopping Campaigns using the S&O App.
- [Feed Optimization: Product Title Structure & Tips](http://support.salesandorders.com/en/articles/3596013-feed-optimization-product-title-structure-tips.md)
- [DIY Maintenance Part 1: Adding New Products](http://support.salesandorders.com/en/articles/3595791-diy-maintenance-part-1-adding-new-products.md)
- [DIY Maintenance Part 2: Basic Bid Updates](http://support.salesandorders.com/en/articles/3595805-diy-maintenance-part-2-basic-bid-updates.md)
- [Advanced DIY Maintenance: Search Terms & Negative Keywords](http://support.salesandorders.com/en/articles/3595920-advanced-diy-maintenance-search-terms-negative-keywords.md)
- [Advanced DIY Maintenance: Using Automation Rules](http://support.salesandorders.com/en/articles/3596067-advanced-diy-maintenance-using-automation-rules.md)
- [Advanced DIY Maintenance: Using Device Bid Adjustments](http://support.salesandorders.com/en/articles/3596077-advanced-diy-maintenance-using-device-bid-adjustments.md)
- [Advanced DIY Maintenance: Using Google Locations](http://support.salesandorders.com/en/articles/3596092-advanced-diy-maintenance-using-google-locations.md)
- [FAQ: How do I set up Microsoft Advertising \(Bing\) UET tag and Conversion goals?](http://support.salesandorders.com/en/articles/5423568-faq-how-do-i-set-up-microsoft-advertising-bing-uet-tag-and-conversion-goals.md)
- [How Do I Activate My Free Microsoft Ads Campaign Manager Access?](http://support.salesandorders.com/en/articles/6139300-how-do-i-activate-my-free-microsoft-ads-campaign-manager-access.md): Microsoft Campaign Manager is now free with any active Feeds plan. Here's how you can activate the ad channel!
- [FAQ: How do I update or change my website URL?](http://support.salesandorders.com/en/articles/4456325-faq-how-do-i-update-or-change-my-website-url.md)
- [FAQ: Why did I receive a Google Authentication Error?](http://support.salesandorders.com/en/articles/2872816-faq-why-did-i-receive-a-google-authentication-error.md)
- [FAQ: How does Sales & Orders calculate Profit and/or Loss?](http://support.salesandorders.com/en/articles/3597670-faq-how-does-sales-orders-calculate-profit-and-or-loss.md)
- [FAQ: What does status "inactive" mean in Products?](http://support.salesandorders.com/en/articles/3522742-faq-what-does-status-inactive-mean-in-products.md)
- [FAQ: What does status "Google Analytics" mean in Products?](http://support.salesandorders.com/en/articles/3311025-faq-what-does-status-google-analytics-mean-in-products.md)
- [FAQ: How do I set up Google Analytics Conversion Tracking?](http://support.salesandorders.com/en/articles/3622523-faq-how-do-i-set-up-google-analytics-conversion-tracking.md)
- [FAQ: How do I add other Channels & Programs to my S&O account such as Microsoft Bing or Facebook?](http://support.salesandorders.com/en/articles/4457416-faq-how-do-i-add-other-channels-programs-to-my-s-o-account-such-as-microsoft-bing-or-facebook.md)
- [FAQ: How do I clear out/delete an existing Feed in Google Merchant Center?](http://support.salesandorders.com/en/articles/5423520-faq-how-do-i-clear-out-delete-an-existing-feed-in-google-merchant-center.md)
- [FAQ: How do I upload my Pinterest catalog \(feed\)?](http://support.salesandorders.com/en/articles/4583075-faq-how-do-i-upload-my-pinterest-catalog-feed.md)
- [FAQ: How do I upload my Snapchat catalog \(feed\)?](http://support.salesandorders.com/en/articles/4583199-faq-how-do-i-upload-my-snapchat-catalog-feed.md)
- [FAQ: Why did I receive an error "Merchant Account Issue - MCA" during the Feed Tool wizard?](http://support.salesandorders.com/en/articles/2873397-faq-why-did-i-receive-an-error-merchant-account-issue-mca-during-the-feed-tool-wizard.md)
- [FAQ: Why did I receive "Error Claiming website?"](http://support.salesandorders.com/en/articles/4356899-faq-why-did-i-receive-error-claiming-website.md)
- [FAQ: Why did I receive "The necessary verification token could not be found on your site"?](http://support.salesandorders.com/en/articles/2881992-faq-why-did-i-receive-the-necessary-verification-token-could-not-be-found-on-your-site.md)
- [FAQ: Why is the app sending my feed URLs without 'HTTPS'?](http://support.salesandorders.com/en/articles/3574990-faq-why-is-the-app-sending-my-feed-urls-without-https.md)
- [FAQ: Why does my Feed Processing Status say "Export Failed"?](http://support.salesandorders.com/en/articles/3344569-faq-why-does-my-feed-processing-status-say-export-failed.md)
- [FAQ: How do I see which products in my feed are approved / disapproved?](http://support.salesandorders.com/en/articles/3002766-faq-how-do-i-see-which-products-in-my-feed-are-approved-disapproved.md)
- [FAQ: Why is my feed in "Pending" status?](http://support.salesandorders.com/en/articles/2882012-faq-why-is-my-feed-in-pending-status.md)
- [FAQ: How do I remove products from my feeds?](http://support.salesandorders.com/en/articles/3597848-faq-how-do-i-remove-products-from-my-feeds.md)
- [FAQ: How do I download a copy of my feed?](http://support.salesandorders.com/en/articles/2958774-faq-how-do-i-download-a-copy-of-my-feed.md)
- [FAQ: How do I pause my feed from being sent automatically?](http://support.salesandorders.com/en/articles/2889262-faq-how-do-i-pause-my-feed-from-being-sent-automatically.md)
- [FAQ: How do I add Custom Labels to my product feeds?](http://support.salesandorders.com/en/articles/4593435-faq-how-do-i-add-custom-labels-to-my-product-feeds.md)
- [FAQ: How do I add Shipping Labels to my product feeds?](http://support.salesandorders.com/en/articles/4596530-faq-how-do-i-add-shipping-labels-to-my-product-feeds.md)
- [FAQ: How do I Include or Exclude products in my feeds using Feed Rules?](http://support.salesandorders.com/en/articles/3669330-faq-how-do-i-include-or-exclude-products-in-my-feeds-using-feed-rules.md)
- [FAQ: How do I use the "Identifier Exists: False" attribute in Feed Rules?](http://support.salesandorders.com/en/articles/2931165-faq-how-do-i-use-the-identifier-exists-false-attribute-in-feed-rules.md)
- [FAQ: How do I use Supplemental Feeds in Google Merchant Center?](http://support.salesandorders.com/en/articles/3584228-faq-how-do-i-use-supplemental-feeds-in-google-merchant-center.md)
- [FAQ: Why was my Google Merchant Center account suspended?](http://support.salesandorders.com/en/articles/4235684-faq-why-was-my-google-merchant-center-account-suspended.md)
- [FAQ: Can I manage my existing Standard Shopping campaigns in Sales & Orders?](http://support.salesandorders.com/en/articles/3027454-faq-can-i-manage-my-existing-standard-shopping-campaigns-in-sales-orders.md)
- [FAQ: Why did I receive an error in the Google Campaign Wizard?](http://support.salesandorders.com/en/articles/3596412-faq-why-did-i-receive-an-error-in-the-google-campaign-wizard.md)
- [FAQ: What is the difference between the "Primary" and "All" Shopping campaigns created by Sales & Orders?](http://support.salesandorders.com/en/articles/3380019-faq-what-is-the-difference-between-the-primary-and-all-shopping-campaigns-created-by-sales-orders.md)
- [FAQ: What is 'Campaign priority' in Shopping campaigns?](http://support.salesandorders.com/en/articles/3592475-faq-what-is-campaign-priority-in-shopping-campaigns.md)
- [FAQ: What is Auto Build and Manual Build for Shopping campaigns?](http://support.salesandorders.com/en/articles/4431112-faq-what-is-auto-build-and-manual-build-for-shopping-campaigns.md)
- [FAQ: How does S&O calculate initial Max CPC bids for Shopping campaigns?](http://support.salesandorders.com/en/articles/3592496-faq-how-does-s-o-calculate-initial-max-cpc-bids-for-shopping-campaigns.md)
- [FAQ: What are Bid Suggestions and how are they calculated?](http://support.salesandorders.com/en/articles/3595980-faq-what-are-bid-suggestions-and-how-are-they-calculated.md)
- [FAQ: Why don't my Pending Bid Suggestion changes match my filter? \(Google and Bing Only\)](http://support.salesandorders.com/en/articles/3839270-faq-why-don-t-my-pending-bid-suggestion-changes-match-my-filter-google-and-bing-only.md)
- [FAQ: How does S&O track Conversions and Conversion Value for my Shopping campaigns?](http://support.salesandorders.com/en/articles/3625128-faq-how-does-s-o-track-conversions-and-conversion-value-for-my-shopping-campaigns.md)
- [FAQ: How do I set up Remarketing Audiences for Google?](http://support.salesandorders.com/en/articles/3294118-faq-how-do-i-set-up-remarketing-audiences-for-google.md)
- [FAQ: How does bidding higher or lower affect my Shopping ads?](http://support.salesandorders.com/en/articles/3596103-faq-how-does-bidding-higher-or-lower-affect-my-shopping-ads.md)
- [FAQ: What are Google Search Partners?](http://support.salesandorders.com/en/articles/4480699-faq-what-are-google-search-partners.md)
- [FAQ: How do Negative Keyword match types work for Shopping campaigns?](http://support.salesandorders.com/en/articles/3597722-faq-how-do-negative-keyword-match-types-work-for-shopping-campaigns.md)
- [FAQ: How do I set up an Ad schedule for my Shopping campaigns in Google Ads?](http://support.salesandorders.com/en/articles/3602047-faq-how-do-i-set-up-an-ad-schedule-for-my-shopping-campaigns-in-google-ads.md)
- [FAQ: Why is my Google Smart Shopping campaign not running / serving ads?](http://support.salesandorders.com/en/articles/4346402-faq-why-is-my-google-smart-shopping-campaign-not-running-serving-ads.md)
- [FAQ: How do Facebook / Instagram campaigns work with my Sales & Orders account?](http://support.salesandorders.com/en/articles/3509638-faq-how-do-facebook-instagram-campaigns-work-with-my-sales-orders-account.md)
- [FAQ: How do I add products to the Facebook Shop with my catalog?](http://support.salesandorders.com/en/articles/3291258-faq-how-do-i-add-products-to-the-facebook-shop-with-my-catalog.md)
- [How do I add a Facebook Dynamic Ad Overlay?](http://support.salesandorders.com/en/articles/3471561-how-do-i-add-a-facebook-dynamic-ad-overlay.md)
- [FAQ: How do I customize my Facebook Shop design?](http://support.salesandorders.com/en/articles/4490483-faq-how-do-i-customize-my-facebook-shop-design.md)
- [How do I deactivate products in my Facebook Catalog?](http://support.salesandorders.com/en/articles/3804425-how-do-i-deactivate-products-in-my-facebook-catalog.md)
- [FAQ: How Do I add UTM tracking to Facebook Ads?](http://support.salesandorders.com/en/articles/4508095-faq-how-do-i-add-utm-tracking-to-facebook-ads.md)
- [Removing Facebook Data](http://support.salesandorders.com/en/articles/8520213-removing-facebook-data.md)

## Release Notes

- [S&O Version 9.1.0 Release](http://support.salesandorders.com/en/articles/5100002-s-o-version-9-1-0-release.md)