Due to the way Merchant Center works, we are unable to connect to MCA or Mult-Client Account Merchant Centers.
In receiving this error, you had attempted to connect to the Gmail attached to the MCA.
How do I fix this?
If you have a separate Gmail address attached to the sub-account Merchant Center, please utilize this Gmail account to authenticate with.
It cannot be the same Gmail which is already attached to the MCA.
I don't have a Gmail attached to the Sub-Account
Should you not have a Gmail attached to a sub-account:
- Log into your Merchant Center MCA
- Click Accounts
- Locate the sub-account you wish to connect to
- Click on the 3-dot icon in the upper right-hand corner
- Click Users
Now click on the blue + icon under Merchant Center users
- Type in a new email address (Gmail) in the field provided
- Click Add User
Now you must return to the app and Authenticate to that Gmail account for the correct sub-account.