All Collections
Advertiser (Affiliates)
General Info
Advertisers: Frequently Asked & Answered
Advertisers: Frequently Asked & Answered

This article provides an overview of the important Terms & Conditions for your Advertiser account which can answer commonly asked questions

Updated over a week ago

IMPORTANT: We highly recommend that all Advertisers review and understand the following terms of the S&O Affiliate Marketing Program. Any common questions regarding items such as Payouts, Commissions, etc. will likely be answered by the following provisions:

  • Advertiser to Publisher Relationship: Though Sales & Orders reserves the sole right to review, approve, and even reject both Advertiser and Publisher requests to be part of the Affiliate Marketing Network, it is the sole responsibility of the Advertiser and/or Publisher to govern and maintain their relationship or partnership. Sales & Orders is in no way responsible for any Advertiser's or Publisher's misuse of the Service or misrepresentation of themselves or their business. As such, the agreement or partnership between an Advertiser and Publisher is independent of any and all Terms & Conditions enforced by the Sales & Orders Terms & Conditions. Advertisers and/or Publishers do have the right to report any misuse of the Service or misrepresentation by the other party to Sales & Orders.

  • Advertiser Subscription: All Advertisers are bound to a standard monthly fee to access the program. Sales & Orders reserves the right to change this fee at any time with notice. Notice may be provided at any time by posting the changes to your Account page, via email notification, phone call or other reasonable method.

  • Publisher Subscription: Publishers are presently not charged a standard monthly fee to access the program. Sales & Orders reserves the right to change this fee at any time with notice. Notice may be provided at any time by posting the changes to your Account page, via email notification, phone call or other reasonable method.

  • Advertiser Terms: Upon admission to the program, Advertisers are required to define their own distinct Terms & Conditions. Publishers are required to follow said Terms and their agreement to said Terms is exclusive only to the Advertiser / Publisher relationship and Advertisers are solely responsible for the enforcement of their defined Terms. Such agreement is independent of any and all Terms & Conditions enforced by the Sales & Orders Terms & Conditions.

  • Advertiser Commissions: Advertisers reserve the right to define their desired commission(s) structure at time of creating their profile. Said commissions are agreed upon and enforced solely in the Advertiser / Publisher relationship. Such agreement is independent of any and all Terms & Conditions enforced by the Sales & Orders Terms & Conditions.

  • Sales Definition: Commissions paid out solely based on when a product is sold from a given Publisher source.

  • Leads Definition: Commissions paid out solely based on when a site visitor completes a form or signs up on your website for a program.

  • Clicks Definition: Commissions paid out solely based on when a site visitor completes a form or performs an action other than a Sale or Click.

  • Source Tracking: All commission types are tracked via the source Publisher using Urchin Tracking Modules (UTMs) attached to the URL of the source. Each Publisher is assigned its own custom tracking parameters by our app. Sales & Orders then utilizes Google Analytics solely to track back the source of the transaction reported in your account.

  • Source Tracking Provider: Sales & Orders uses Google Analytics solely to track back the source of a given transaction reported in your account. Advertisers may not choose any other tracking provider. Subscription to the Affiliate Marketing Network for Advertisers automatically enables Sales & Orders access to Google Analytics for use in transaction tracking. Sales & Orders reserves the sole right to change or adjust the Source Tracking Platform at any time with or without advance notice.

  • Commission Payouts Made: Payouts are made by Advertisers to Publishers based on an Advertiser's set commission(s) structure. Sales & Orders is only responsible for the facilitation of said commission transaction(s) through our system. Advertisers are charged directly by Sales & Orders via their set payment method for the service. Publishers receive payouts in accordance with our chosen Payments Provider. Sales & Orders reserves the sole right to use our chosen Payments Provider.

  • Payments Provider: Sales & Orders utilizes Stripe Connect as our chosen Payments Provider. All Publishers are required to set up an account and be approved by Stripe to be able to accept commission payouts from Advertisers. Publishers will be required to agree to and abide by Stripe's own Terms & Conditions. Such agreement is independent of any and all Terms & Conditions enforced by the Sales & Orders Terms & Conditions.

  • S&O Transaction Fee: Sales & Orders charges Advertisers a transaction processing fee totaling but not exceeding 20% (excludes Tax and/or Shipping) of the expected payout, but only when the payout exceeds $20 USD. In such an event, the fee will be held until such a time that the payout exceeds $20 USD. This fee is charged as "on top of" the expected payout to a given Publisher.

  • Payout Calendar: Payouts from Advertisers to Publishers are taken every Friday of a given week after a specific transaction occurs, but only 7 days after a transaction and when the expected payout exceeds $20 USD, with respect to an Advertiser's choice to Postpone or Reject a payout. Should a payout not exceed $20 USD, Sales & Orders will hold said payout until it exceeds $20 USD.

  • Pending Payouts: In accordance with Stripe Connect Terms & Conditions, payouts earned by Publishers are held for 5-7 days until being deposited into a Publisher's account with their chosen financial institution. This fund holding or pending state is controlled solely by Stripe. Sales & Orders is not responsible for funds under the control of Stripe.

  • Payout Postponement: Advertisers reserve the sole right to 2 consecutive payout postponements for such reasons as but not limited to: product availability, product condition, additional research required. A single postponement will not exceed 7 days and the maximum being 21 days for 2 consecutive postponements, before payout is automatically processed by Sales & Orders.

  • Payout Rejection: Advertisers reserve the sole right to reject an expected payout for such reasons as but not limited to: order cancellation, fraud, a Publisher's failure to adhere to an Advertiser's Terms & Conditions. Sales & Orders closely monitors all payout rejections. Any Advertiser found to be overusing or abusing payout rejections will be subject to disciplinary actions.

  • Payout Currency: All payouts to Publishers are converted to USD. All monetary values in Publisher accounts and reporting are converted to USD.

  • In-App Messaging System: Advertisers and Publishers are able to communicate through Sales & Orders via our in-app messaging system. In accordance with our General Terms: You shall not post any Content that is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service (“Offending Content”). Sales & Orders has the right (but not the obligation) to remove any Content that it deems, in its sole discretion, to be Offending Content. You agree to indemnify, defend and hold Sales & Orders harmless against all claims, damages, losses, settlements and expenses (including attorney fees) that result from your posting of Offending Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Sales & Orders customer, employee, member or officer will result in immediate termination of your Account.

  • Program Acceptance: All Advertisers and Publishers are subject to review by Sales & Orders compliance staff prior to being allowed to access the Service. Sales & Orders reserves the sole right to reject or hold an application for any reason.

  • Conditional Removal: Sales & Orders reserves the sole right to remove any Advertiser or Publisher from the program for any reason.

Did this answer your question?